How can I track my order?
You can track your order by clicking the link in your shipping confirmation email. Have your tracking number handy? Click here to track your order directly.
Tracking updates often appear 3–8 working days after the package has left the warehouse.
Do you provide size information?
Yes. Each product page includes a detailed size chart. Still unsure? Feel free to reach out, we’re happy to help.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return shipping costs are the responsibility of the customer, and they are non-refundable, unless the item arrives damaged or incorrect. In those cases we cover the return.
Once your return has been received and inspected, please allow 5–10 business days for the refund to reach your original payment method.
You can find our full return policy here:
Return Policy
What should I do if my order arrives damaged?
If your order arrived damaged, please reach out within 14 days of delivery. Simply email hi@clairecalifornia.co with:
– Your order number
– Clear photos of the damage
– A short description of the issue
We’ll make it right as quickly as possible. Thank you for being part of the Claire California community — your satisfaction matters to us.
Do you ship to the U.S.?
Yes. Shipping is free on every order, with no minimum.
The estimated delivery time is:
Processing time: 1–3 business days (Monday–Friday)
Shipping time: 8–12 working days (Monday–Friday)
Total delivery time: approximately 9–15 business days from the date of purchase.
Further details can be found in our shipping policy:
👉 Shipping Policy
What payment methods do you accept?
We accept all major debit and credit cards through secure checkout.
Where do I enter my discount code?
You can enter your discount code at checkout. On the checkout page, look for the “Discount Code” box, type in your code, and click “Apply.” The discount will be reflected in your total. If you have any issues, feel free to contact us.
How can I cancel my order?
You may cancel your order within 30 minutes of placing it. After that the order is already in processing and cannot be cancelled. You may still return the item after delivery, following our return process.
Do you have any further questions?
If your question has not been answered above, our customer service team will be happy to help.
Contact us here:
👉 Contact form: https://clairecalifornia.co/pages/contact
👉 Email: hi@clairecalifornia.co
👉 Tel.: +1 307 381 4314
Our customer service responds within 12–24 hours on working days (Monday–Friday).